Trinetra Systems Inc. Privacy Policy

Effective Date: [1 January 2024]

Introduction Trinetra Systems Inc. is committed to protecting the privacy and security of the personal and business information of our clients, partners, and website visitors. This privacy policy outlines our practices regarding the collection, use, and protection of your information, ensuring compliance with applicable laws and regulations, including GDPR and CCPA.

1. Information Collection

We collect information through our website, services, and client interactions. This includes, but is not limited to:

• Personal Identifiers: Names, email addresses, phone numbers, and mailing addresses.
• Business Information: Company name, job title, and business contact details.
• Usage Data: Information about how you interact with our website, including IP addresses, browser type, and pages viewed.

Collection Methods:

• Direct Collection: Information provided by you through forms, emails, or direct contact.
• Automatic Collection: Information automatically collected through cookies and other tracking technologies when you use our website.

Legal Basis for Collection:

• Consent: We obtain your consent before collecting personal information where required by law.
• Legitimate Interest: We may collect and process information necessary for the operation of our services, such as for improving user experience and security.

2. Use of Information

The information we collect is used for the following purposes:

• Service Delivery: To provide, maintain, and improve our services.
• Client Communication: To respond to inquiries, provide support, and share updates.
• Legal Compliance: To comply with legal obligations and protect our rights.
• Marketing: With your consent, we may use your information to send you promotional materials related to our services. You can opt out at any time.

Information Sharing:

• We do not share personal information with third parties, except:
  • Service Providers: Third-party service providers who perform services on our behalf under strict confidentiality agreements.
  • Legal Requirements: As required by law, such as in response to a court order or other legal processes.

3. Data Security

We implement robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include:

• Encryption: Data is encrypted during transmission and at rest.
• Access Control: Restricted access to personal data to authorized personnel only.
• Regular Audits: Security systems are regularly reviewed and updated to prevent potential vulnerabilities.

4. User Rights

You have the following rights concerning your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal data.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Data Portability: You can request a copy of your data in a commonly used format.
• Opt-Out: You can opt out of receiving marketing communications from us.

To exercise these rights, please contact us at [insert contact email]. We will respond to your request within the timeframe required by law.

5. Compliance and Contact Information

We comply with industry-specific regulations, including GDPR and HIPAA, as applicable. We also adhere to the principles of the CCPA for California residents.

For questions, concerns, or requests regarding this privacy policy, please contact us at:

Email: contact@trinetra.com
Address: 2 Robert Speck Parkway, Suite 750 Mississauga, Ontario L4Z 1H8

6. Updates to the Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

By using our services, you agree to the terms of this Privacy Policy.